Hello. I can't get past the installation process for the Minimo theme. When I go to install the Neuron plugin, it just loads for ages (after 30 mins nothing). When I eventually refresh, the site crashes and I get alerted that there is a critical error. What can be done here? Thank you!
I've resolved this thank you. I have another question- I cannot get the templates at all after following all the steps and I've looked in these threads for other solutions. Can you help?
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Unfortunately, I have encountered numerous issues with the theme, which have made it impossible to use it effectively for my intended purpose.
One of the main reasons I chose this theme was for its templates. However, I’ve been unable to access or utilize them properly, which has been extremely disappointing. I’ve also encountered several other issues that have made the theme unusable for my project.
Given these challenges, I kindly request a refund for my purchase. I had high hopes for this theme but, regrettably, it does not meet my expectations or the advertised functionality.
Please let me know how to proceed with the refund process. I appreciate your understanding and look forward to hearing back from you soon.
We're very sorry for your experience with our Minimo theme, we really want to help you solve all the issues you're having with our theme, so if you can create a new user for me so I can take a look at the issues, here's the email: [email protected]
However, if you have already decided not to use the Minimo, sure we'll accept a refund request, I hope in the future our paths will cross again.
Hello.
I can't get past the installation process for the Minimo theme. When I go to install the Neuron plugin, it just loads for ages (after 30 mins nothing). When I eventually refresh, the site crashes and I get alerted that there is a critical error. What can be done here?
Thank you!
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
I've resolved this thank you.
I have another question- I cannot get the templates at all after following all the steps and I've looked in these threads for other solutions. Can you help?
Hi,
PHP Recommendations
If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:
Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Unfortunately, I have encountered numerous issues with the theme, which have made it impossible to use it effectively for my intended purpose.
One of the main reasons I chose this theme was for its templates. However, I’ve been unable to access or utilize them properly, which has been extremely disappointing. I’ve also encountered several other issues that have made the theme unusable for my project.
Given these challenges, I kindly request a refund for my purchase. I had high hopes for this theme but, regrettably, it does not meet my expectations or the advertised functionality.
Please let me know how to proceed with the refund process. I appreciate your understanding and look forward to hearing back from you soon.
Hi,
We're very sorry for your experience with our Minimo theme, we really want to help you solve all the issues you're having with our theme, so if you can create a new user for me so I can take a look at the issues, here's the email: [email protected]
However, if you have already decided not to use the Minimo, sure we'll accept a refund request, I hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards