Hello support team, Hope you can support me. I confess It has been an awful experience so far with Arkhitekton - Modern Architecture and Interior Design WordPress Theme.
The theme template is not working smoothly as previous experiencesI had with other paid themes.
The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purchased an extended license and included it for free in our theme, so you don't have to purchase and extra license for Revolution Slider.
We would love to give free access to our customers in their template library, but we cannot share our license, since we have only one. They have the such called Direct Customer Benefit. That's their idea not ours, we're sorry.
If your theme is not running on the latest version of the Slider Revolution, please check on ThemeForest if the theme has been updated recently or not. https://prnt.sc/qrtvof
You can also check on the theme changelog if the recent Slider Revolution is added or not. https://prnt.sc/qrtw1i
If you see that the latest version is added, simply download a copy in ThemeForest > Downloads and extract that zip file, inside onto includes > plugins you'll find the zip file of Revolution Slider (revslider.zip). If you see that is not the latest version, create a ticket or let us in the comments that we should update it.
Hello suport team, happy new year to you. Sincerely need your support to fix the issue. Please kindly notice I have already read content on the links you have just asnwered as solution - they were in my initial ticket. Facts are: 1) the license key downloaded from themeforest is invalid for RevolutionSlider - see image posted. Revolutionslider were installed via Appearance>install puglin 2) I just re-downloaded the Theme zip file from Themeforest.net (Envato market) file name: themeforest-O4pLhXuM-arkhitekton-modern-architecture-and-interior-design-wordpress-theme.zip But there is no revslider.zip inside, as you explained here: " inside onto includes > plugins you'll find the zip file of Revolution Slider (revslider.zip)" - image proof attached
How can I solve the matter described above? tks in advance
Thank you for reaching out and sharing your experience. I’m sorry to hear that you’ve had difficulties with the theme and the Slider Revolution plugin. I’d be happy to clarify the licensing situation and assist you further.
When you purchase the Arkhitekton theme, Slider Revolution is included as a bundled plugin under a developer’s extended license. This allows you to use Slider Revolution’s core functionality as part of the theme, but it does not include an individual license key for every customer. As a result, features like direct activation, access to premium templates, and automatic updates require purchasing a separate license from Slider Revolution.
Why is the License Key Showing as Invalid?
The license key you downloaded from ThemeForest applies to the Arkhitekton theme, not the Slider Revolution plugin. Since the plugin is provided as part of the theme package, it does not come with a standalone license key for activation.
What Can You Do?
You can still fully utilize Slider Revolution’s core features to create and customize sliders for your website. However, if you’d like access to:
Premium templates from their library,
Automatic updates directly from the plugin authors,
Or additional premium features,
You will need to purchase a separate license for Slider Revolution from their official website.
Next Steps:
Using the Bundled Version: If you need help creating sliders or customizing the plugin with the included features, I’d be happy to guide you.
Purchasing a Standalone License: If you prefer to unlock the premium features, you can purchase a license directly from the Slider Revolution website.
I appreciate your feedback regarding the clarity of this process and will share it with our team for improvement. Please let me know if there’s anything else I can assist you with to enhance your experience.
Hello support team, Hope you can support me.
I confess It has been an awful experience so far with Arkhitekton - Modern Architecture and Interior Design WordPress Theme.
The theme template is not working smoothly as previous experiencesI had with other paid themes.
Among problems I am facing and openned tickets for, I noticed I should not pay for Slide Revolution plugin (must have plugin for the theme Arkhitekton) only after researching a lot (room for a big improvement as the per service standards), So I can across to these two posts:
https://www.sliderrevolution.com/faq/where-to-find-purchase-code/?utm_source=admin&utm_medium=button&utm_campaign=srusers&utm_content=findkey
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
However, when I try to activate the Lincense Code donwloaded from https://themeforest.net/ the plugin shows: invalid License Key - see image attached.
I hope to have a solution soon or to claim my money back.
rgds
Attached files: failed_licenseKey.jpg
Hi,
Sorry for the late reply, we're on holiday.
The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purchased an extended license and included it for free in our theme, so you don't have to purchase and extra license for Revolution Slider.
For more information about bundled plugins:
- https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
We would love to give free access to our customers in their template library, but we cannot share our license, since we have only one. They have the such called Direct Customer Benefit. That's their idea not ours, we're sorry.
- https://revolution.themepunch.com/direct-customer-benefits
If your theme is not running on the latest version of the Slider Revolution, please check on ThemeForest if the theme has been updated recently or not. https://prnt.sc/qrtvof
You can also check on the theme changelog if the recent Slider Revolution is added or not. https://prnt.sc/qrtw1i
If you see that the latest version is added, simply download a copy in ThemeForest > Downloads and extract that zip file, inside onto includes > plugins you'll find the zip file of Revolution Slider (revslider.zip). If you see that is not the latest version, create a ticket or let us in the comments that we should update it.
Feel free to ask for anything you need.
Kind Regards
Hello suport team, happy new year to you. Sincerely need your support to fix the issue.
Please kindly notice I have already read content on the links you have just asnwered as solution - they were in my initial ticket.
Facts are:
1) the license key downloaded from themeforest is invalid for RevolutionSlider - see image posted. Revolutionslider were installed via Appearance>install puglin
2) I just re-downloaded the Theme zip file from Themeforest.net (Envato market)
file name: themeforest-O4pLhXuM-arkhitekton-modern-architecture-and-interior-design-wordpress-theme.zip
But there is no revslider.zip inside, as you explained here: " inside onto includes > plugins you'll find the zip file of Revolution Slider (revslider.zip)" - image proof attached
How can I solve the matter described above? tks in advance
Attached files: envato.jpg
Support team, any updated position to my ticket?
Hi,
Thank you for reaching out and sharing your experience. I’m sorry to hear that you’ve had difficulties with the theme and the Slider Revolution plugin. I’d be happy to clarify the licensing situation and assist you further.
When you purchase the Arkhitekton theme, Slider Revolution is included as a bundled plugin under a developer’s extended license. This allows you to use Slider Revolution’s core functionality as part of the theme, but it does not include an individual license key for every customer. As a result, features like direct activation, access to premium templates, and automatic updates require purchasing a separate license from Slider Revolution.
Why is the License Key Showing as Invalid?The license key you downloaded from ThemeForest applies to the Arkhitekton theme, not the Slider Revolution plugin. Since the plugin is provided as part of the theme package, it does not come with a standalone license key for activation.
What Can You Do?You can still fully utilize Slider Revolution’s core features to create and customize sliders for your website. However, if you’d like access to:
You will need to purchase a separate license for Slider Revolution from their official website.
Next Steps:I appreciate your feedback regarding the clarity of this process and will share it with our team for improvement. Please let me know if there’s anything else I can assist you with to enhance your experience.
Kind Regards