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  Public Ticket #3788207
I can't un-import a demo
Open

Comments

  • laurendeidra started the conversation

    I successfully imported the Lucy Hollis demo, but it's not quite right for my site, so I want to change to the Tamara demo. But it doesn't seem to take. The elements in the Lucy Hollis demo won't go away.

    Attached files:  Screenshot 2024-12-21 at 1.43.25 PM.png
      Screenshot 2024-12-21 at 1.43.34 PM.png

  •  949
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    As you want to change the demo, you need to reset your site and then re-import the Tamara demo.

    Can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it.

    If you want to proceed, please provide me with a wp-admin (username and credentials), or you can create a user for me with the following email: [email protected]

    Feel free to ask for anything you need.

    Kind Regards


  •   laurendeidra replied privately
  •  949
    Neuron replied

    Hi Lauren,

    I've just reset your site and imported the Tamara demo, can you please take a look at your site?

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • laurendeidra replied

    It’s perfect! Thanks so much!

  •  949
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes