Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay
  Public Ticket #3782638
Issues and Questions Regarding the Demo and Templates
Closed

Comments

  • Vermouth started the conversation

    Hi NEURON Team,

    I hope you're doing well. I’m currently using the demo version of your product and have encountered a few issues and questions:

    1. Empty Pre-Made Blocks and Templates:
      • The pre-made blocks and templates are empty. Is this expected behavior in the demo?
    2. Blocked Widgets:
      • Some widgets appear as blocked, as if I need to purchase them again. Is this a demo limitation or an issue?
    3. Demo Usability:
      • The guide mentions building pages from scratch, but I’m using the demo version. Is it acceptable to continue building my project using the demo?
    4. Customizing Pre-Made Categories:
      • I’d like to change the pre-made categories to populate my demo. How can I do that? Also, how can I change the color of each different category tab
    5. Routing Pages from the Demo:
      • I want to route pages like "Contact Us" from the demo to a button in a new navigation menu with a different name. Could you guide me on how to achieve this?
    6. Customizing Post Display Pages:
      • When I create a new post, it defaults to a basic page from the demo. How can I change which page from the demo is used to display my posts?
    7. Using pages outside the Demo


    Thank you for your help! I look forward to your guidance.

  •  949
    Neuron replied

    Hi Vermouth,

    I am very sorry for the late reply, we were not working on the weekend.

    1) Can you please check the article below, also make sure that you're connected to the library.

    https://elementor.com/help/the-template-library-is-empty/

    2) If any Neuron widget appears locked, it has to do with the plugin license, so please make sure you've activated the Neuron Builder's license by going to Dashboard > Neuron > License.

    3) Yes, of course, you can import all the demo pages by going to Dashboard > Neuron > Demo Importer and import the Main Demo, and then use it as your website content.

    4) To change the categories you need to go to Posts > Categories (or the relevant custom taxonomy if the site uses custom post types).

    Hover over the category you want to edit and click Edit.

    Change the name, slug, description, or any other relevant fields.

    5) Can you please check the following article on how to edit the header template, and then you can do the changes you want.

    • https://docs.neuronthemes.com/article/143-how-to-create-a-header

    6) Can you please take a look at the following article on how to use the Single Post template?

    • https://docs.neuronthemes.com/article/150-single-post

    7) You can find these pages by going to Dashboard > Pages > search for Blog Three Columns, all of them are included in the demo importer.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Otello Theme.

    Feel free to ask for anything you need.Kind Regards