I am writing in regards to this theme i purchased. The theme certainly looked like it was something i was going to be able to use from the demo. But after purchasing and installing it, i soon realised that the portfolio pages where not going to work. I do and have used elementor pro for years. The pages in the theme are suited to a portfolio.
for this reason I am requesting a refund for this theme. I am a struggling creative trying to create a portfolio in order to gain some work and I have little money to spend on trying to create a portfolio.
We would be more than happy to assist you in resolving the issues you're facing with the portfolio pages. If you're open to it, we can take a closer look at your setup and provide guidance or adjustments to help you make the most of the theme's capabilities. Our goal is to ensure you have a smooth and effective experience in building your portfolio.
That said, we completely understand your situation and your request for a refund. While we’d love the opportunity to assist further, if you’d prefer not to proceed with the theme, we are more than willing to issue a full refund for your purchase.
Hello,
I am writing in regards to this theme i purchased. The theme certainly looked like it was something i was going to be able to use from the demo. But after purchasing and installing it, i soon realised that the portfolio pages where not going to work. I do and have used elementor pro for years. The pages in the theme are suited to a portfolio.
for this reason I am requesting a refund for this theme. I am a struggling creative trying to create a portfolio in order to gain some work and I have little money to spend on trying to create a portfolio.
I hope you can help.
many thanks
Hi,
We would be more than happy to assist you in resolving the issues you're facing with the portfolio pages. If you're open to it, we can take a closer look at your setup and provide guidance or adjustments to help you make the most of the theme's capabilities. Our goal is to ensure you have a smooth and effective experience in building your portfolio.
That said, we completely understand your situation and your request for a refund. While we’d love the opportunity to assist further, if you’d prefer not to proceed with the theme, we are more than willing to issue a full refund for your purchase.
Kind Regards
Hi
Thank you for your understanding. I would appreciate if you could continue to action the full refund.
Many thanks for your help and understanding.
Hi,
You can request a refund using the link below.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards