Today i contacted elementor about not finding the pre-made popup templates on my site. After going through so many test and updates and reinstalls, they came back and said that there is a conflict with Neuron and Elementor.
I will send screenshot of conversation and a link to resolve. they said they will work with you to resolve it.
The link I provided is an API endpoint that contains the information needed for your website to access the library resources hosted on our domain. It’s not meant to be viewed directly in a browser, which is why it shows raw data instead of a user-friendly page.
The purpose of sharing this link was to ensure that your host doesn’t block it. If your host has any restrictions in place, please ask them to whitelist the domain neuronthemes.com and specifically the following API endpoint:
Today i contacted elementor about not finding the pre-made popup templates on my site. After going through so many test and updates and reinstalls, they came back and said that there is a conflict with Neuron and Elementor.
I will send screenshot of conversation and a link to resolve. they said they will work with you to resolve it.
https://github.com/elementor/elementor/issues
Attached files: IMG_5925.PNG
Hi,
Can you please check the article below, also make sure that you're connected to the library.
- https://elementor.com/help/the-template-library-is-empty/
Feel free to ask for anything you need.
Kind Regards
I did that and the pre-made templates are not populating
Hi,
I am very sorry for the late reply, we were not working on the weekend.
If there’s anything to whitelist from your host, can you please check to whitelist the neuronthemes.com domain, we host the library here:
Feel free to ask for anything you need.
Kind Regards
That link you provided just opens up to a ton of codes
Hi,
The link I provided is an API endpoint that contains the information needed for your website to access the library resources hosted on our domain. It’s not meant to be viewed directly in a browser, which is why it shows raw data instead of a user-friendly page.
The purpose of sharing this link was to ensure that your host doesn’t block it. If your host has any restrictions in place, please ask them to whitelist the domain neuronthemes.com and specifically the following API endpoint:
https://neuronthemes.com/library/wp-json/neuron/v1/info
This will allow your site to connect and retrieve the necessary data from our library.
If you or your hosting provider need further clarification, feel free to reach out.
Kind Regards