I want to import the demo but when I click on "Activate Neuron builder" it gives me a blank page with this message "Sorry, you are not allowed to access this page."
I deactivated "Envato Market" plugin and I put the token as the tutorial show but when I click "Save settings" nothing happen and also when I click on activat Neuron builder nothing happen
Oh, sorry for that, just deleted that reply so you don't have to look at it again 😅
I saw that somehow the package you downloaded from ThemeForest didn't include the latest version of the Neuron Builder plugin, which makes the plugin compatible with the Kanik theme, so I've just installed the latest version and now the license is activated.
From now on, you can update the plugin directly from the dashboard, by going to Dashboard > Plugins.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Kanik Theme.
Hi,
I want to import the demo but when I click on "Activate Neuron builder" it gives me a blank page with this message "Sorry, you are not allowed to access this page."
Thanks
I deactivated "Envato Market" plugin and I put the token as the tutorial show but when I click "Save settings" nothing happen and also when I click on activat Neuron builder nothing happen
Hi,
I didn't understand anything, I only want to know that I bought the theme and I can't use it? so should I wait that you fix this in the future??
Hi,
Sorry, I sent you the wrong reply,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
Oh, sorry for that, just deleted that reply so you don't have to look at it again 😅
I saw that somehow the package you downloaded from ThemeForest didn't include the latest version of the Neuron Builder plugin, which makes the plugin compatible with the Kanik theme, so I've just installed the latest version and now the license is activated.
From now on, you can update the plugin directly from the dashboard, by going to Dashboard > Plugins.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hi,
Thank you so much you are a genius
Of course I will give you 5 stars
Thanks a lot, really appreciate it..
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Kanik Theme.
Feel free to ask for anything you need.
Kind Regards
Hi,
I'm sorry but the last thing, when i try to edit any page the Elementor editor still blocked at the loading page :(
I've just checked your site and the Elementor editor is working as expected.
Please check the attached video.
Attached files: Elementor Editor.mp4
The problem was about the "Arc" browser, everything is working well in Google Chrome
Thanks for everything
Very glad to know, feel free to ask for anything you need.
Kind Regards