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  Public Ticket #3776306
Data Importor Issue
Closed

Comments

  • ranaankush started the conversation
    December 3, 2024 at 11:43am

    When activate theme and try to import data its not working load infinite time loader.

  •  949
    Neuron replied
    December 3, 2024 at 2:22pm

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards


  • ranaankush replied
    December 4, 2024 at 4:58am
    3351861572.png

    when we try to import above error arrive while we use 

    max_execution_time=200000
    memory_limit=1000M
    max_input_vars = 1000
    this configuration

  • ranaankush replied
    December 4, 2024 at 8:01am
    2585371027.png
    After 2 to 3 hours above message show while we alrady activate license 
  •   ranaankush replied privately
  •  949
    Neuron replied
    December 4, 2024 at 10:39am

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   ranaankush replied privately
  •   Neuron replied privately
  •   ranaankush replied privately
  •   ranaankush replied privately
  •   ranaankush replied privately
  • ranaankush replied
    December 6, 2024 at 3:34am

    Hi,

    Any update 

  • ranaankush replied
    December 6, 2024 at 3:38am

    Currently, we are reviewing the issue on our website where some data is imported, but the layout breaks when the slider plugin is enabled. Please check this and assist in resolving it.

  •  949
    Neuron replied
    December 6, 2024 at 12:58pm

    Hi,

    It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards