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  Public Ticket #3770222
Demo import
Open

Comments

  • dg9dhy8kq5 started the conversation

    Hello, 

    I have a problem with demo import. Could you please look quickly? I write the php values do my htaccess file. Site is working but nothing happened. 


    WP-login:

    login: julie

    passworld: @xJ#pk4Mk70nkaXi%o

    Thanks for help, Julie

  •  949
    Neuron replied

    Hi,

    It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards


  • dg9dhy8kq5 replied

    Hello, 

    Thank you for response. You can delete everything. 

    Thank you, 

    Julie

  •  949
    Neuron replied

    Hi Julie,

    I've just rest your site and re-imported the Themis demo, can you please take a look at it?

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • dg9dhy8kq5 replied

    Hi Neuron themes, 

    Thank you for your support. The theme which is imported work perfectly. 
    Is it possible to import some pre-built templates without pay Elementor Pro? 

    Is it possible to import page from different demo? Or it will not work? 


    Thank you for response, 

    Julie

  •  949
    Neuron replied

    Hi Julie,

    You can use any templates from our Neuron Library which we've included for free.

    If you want any templates from another Synapse demo, please let me know so I can send them to you and you import them on your site (I'll show you how to do so).

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes

     


  • dg9dhy8kq5 replied

    Hello, 

    thank you for your response. Is it possible to import all of the templates and blocks to editor?
    Now I can't see any of them. 

    I need to save all pages I've already have but I need add 3 other pages. 

    Within that I need to import some blog page. https://neuronthemes.com/synapse/lorena/ Lorena looks good. Is it possible to use home page as a different page call Blog? 

    And then https://neuronthemes.com/synapse/lumiere/menu/ Menu page from Lumiere as a price list. 

    If I want things which is impossible I'll be glad for import the templates and blocks. 

    Thank you for your time and patience. 

    Julie

  •  949
    Neuron replied

    Hi,

    I've just added the Lumiere Menu page on your site, please check it.

    https://new.transcendent.cz/new/lumiere-menu/

    And as you want to use the whole Lorena bog, I suggest you to import it by going to Dashboard > Neuron > Demo Importer > Lorena.

    Feel free to ask for anything you need.

    Kind Regards


  • dg9dhy8kq5 replied

    Hi, 

    Thank you for import Lumiere Menu on site. It works great. 

    I will try to import Lorena blog like you suggested. I just want to ask again about import blocks to editor? Now I can't see any of them. 

    Thank you, 

    Julie

  • dg9dhy8kq5 replied

    Hello, 

    I already import demo Lorena blog. The sites work good. I just have problem with header and footer. They were rewrited. I totally understand why. I need import back these from demo Themis. I tried to import Themis menu back, but nothing happened. Could you please help me? 

    Thank you, 

    Julie

  •  949
    Neuron replied

    Hi,

    I've just fixed the header and footer templates, can you please check your site now?

    For more, please check the following article on how to use the display conditions feature.

    Feel free to ask for anything you need.

    Kind Regards


  • dg9dhy8kq5 replied

    Hello, 

    thank you for your time. The header and footer now work great. Thank you. 

    The last two question I had right now. 

    I've already asked several times, about import neuron blocks and templates. Can you help me please? Where is possible to download it from your site? It will help a lot.

    The second question is. I've imported the blog site from Lorena blog. In editor everything worked great. Then browser displayed the site incorrectly. Now I can't even edit in editor with elementor. Where is the problem? 

    Thank you, 

    Julie

  •  949
    Neuron replied

    Hi,

    Recently, we've released an update of the Neuron Builder plugin that will solve the issues, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards