Hi. I bought the theme, installed, enabled Import Demo, the Demo loaded and is displayed like this, that is not correct. https://www.belowe.co/creative-agency/
I thought there might be a problem with importing the files, so I re-uploaded the theme and the Neuron Builder plugin, but now when I try to Import Demo the phrase “To unlock the demo importer, please activate your license by clicking at the top right button.” appears.
And now when I click “Activate Neuron Builder”.
I get an error.
Additional Error Details: "Failed to query total number of items in API response Unauthorized"
Hi. I bought the theme, installed, enabled Import Demo, the Demo loaded and is displayed like this, that is not correct.
https://www.belowe.co/creative-agency/
It's supposed to be like this
https://neuronthemes.com/kanik/creative-agency/
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I thought there might be a problem with importing the files, so I re-uploaded the theme and the Neuron Builder plugin, but now when I try to Import Demo the phrase “To unlock the demo importer, please activate your license by clicking at the top right button.” appears.
And now when I click “Activate Neuron Builder”.
I get an error.
Additional Error Details:
"Failed to query total number of items in API response
Unauthorized"
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
The white screen appears because there are these errors. How to solve them?
Attached files: Screenshot 2024-11-16 095939.png
Does not work for some reason only in Edge, (works in Incognito mode) in Opera works fine.
https://dev.belowe.co
Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards