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  Public Ticket #3760030
Demo Import
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Comments

  • arabyatahmad started the conversation

    I've imported the demo, but there seem to be some errors, including numerous duplicated pages and media items.

    I’m considering deleting the current import and re-importing now that the server requirement issue is resolved.

    Is there any way to delete the import data and everything related to the demo?

    Additionally, the default WooCommerce 'Coming Soon' page design appears broken after installing the theme.

  • arabyatahmad replied

    Update: I have deactivated the theme and plugins, but the WooCommerce Coming Soon page design is still broken.

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   arabyatahmad replied privately
  •  933
    Neuron replied

    Hi Ahmad,

    I can see that you've moved all of the demo pages to the trash.

    Can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.

    Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.

    Feel free to ask for anything you need.

    Kind Regards


  • arabyatahmad replied

    Thank you for checking and for the clarification.

    To clarify, I moved the pages to the trash because the data import was not correct—there were too many duplicates. Additionally, the WooCommerce ‘coming soon’ page is not working.

    I’m okay with resetting the site and re-importing the demo data to resolve these issues. After the re-import, could you please ensure the theme is reactivated and that the WooCommerce ‘coming soon’ page works correctly?

    Let me know if you need anything else from my side.

    Kind regards,

    Ahmad

  •  933
    Neuron replied

    Hi,

    Sorry for the late reply,

    I'm going to reset your site and re-import the demo data, but the wp-admin is not working, do you mind taking a look at it?

    Kind Regards


  •   arabyatahmad replied privately