Okay
  Public Ticket #3758765
SUPPORT WOCCOMERCE PROBLEMS
Closed

Comments

  • armando martinez started the conversation

    Buenas tardes, solicitamos su apoyo ya que hemos tenido problemas con la tienda que estaba instalada, no nos deja instalar el plugin de woocommerce y perdimos la tienda que teniamos en el sitio. Agradecemos su apoyo y ayuda, muchas gracias.

  • armando martinez replied

    Good afternoon, we are asking for your help as we have had problems with the store that was installed, it does not allow us to install the woocommerce plugin and we lost the store that we had on the site. We appreciate your support and help, thank you very much.

  •  935
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • armando martinez replied

    GREETINGS. Unfortunately, it took a long time for them to reply and we had to change the entire template again because the client was in a hurry to have his site working. The truth is that although your lilium theme looks pretty good, it throws up a lot of problems and errors. I am asking you to please support me with a refund of what we paid for the theme. We are truly sorry that it did not work and that the response time is slow. We appreciate your support.

  •  935
    Neuron replied

    Hi,

    If you have already decided not to use the theme, sure we'll accept a refund request, hope in the future our paths will cross again.

    https://themeforest.net/refund_requests/new

    Feel free to ask for anything you need.

    Kind Regards