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  Public Ticket #3757218
Template problems
Open

Comments

  • Emre_Karabacak started the conversation

    After installing the template and the demos, the pages are blank and white when logged in as an admin. Also, the mobile menu button doesn't exist.

    Overall the template does not match the live preview that is shown here on Themeforest.

  •  920
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Emre_Karabacak replied privately
  • Emre_Karabacak replied

    Hey Neuron,

    could you find the problem?

    Best regards
    Emre

  •  920
    Neuron replied

     

    Hi,

    The issue has to do with the license activation, can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • Emre_Karabacak replied

    Hey Neuron

    Its activated now but still the same issue with the menu.

  •  920
    Neuron replied

    Hi,

    I can see that the license is activated and the issue is fixed now, can you confirm?

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes

     

     


  •   Emre_Karabacak replied privately
  •  920
    Neuron replied

    Can you please check the menu now, I've just fixed it and it's looking as in the Kanik demo.


  • Emre_Karabacak replied

    It works now :)

    Thanks!

  •  920
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes