Comments Emre_Karabacak started the conversation2 weeks ago on November 4, 2024 at 9:31pmAfter installing the template and the demos, the pages are blank and white when logged in as an admin. Also, the mobile menu button doesn't exist. Overall the template does not match the live preview that is shown here on Themeforest. 933Neuron replied2 weeks ago on November 5, 2024 at 12:02pmHi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Emre_Karabacak replied privatelyEmre_Karabacak replied2 weeks ago on November 6, 2024 at 12:20pmHey Neuron,could you find the problem?Best regardsEmre 933Neuron replied2 weeks ago on November 6, 2024 at 9:24pm Hi, The issue has to do with the license activation, can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind RegardsEmre_Karabacak replied2 weeks ago on November 6, 2024 at 9:39pmHey Neuron Its activated now but still the same issue with the menu. 933Neuron replied2 weeks ago on November 6, 2024 at 9:40pmHi, I can see that the license is activated and the issue is fixed now, can you confirm? If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Emre_Karabacak replied privately 933Neuron replied2 weeks ago on November 6, 2024 at 9:54pmCan you please check the menu now, I've just fixed it and it's looking as in the Kanik demo.1 LikeEmre_Karabacak replied2 weeks ago on November 6, 2024 at 10:42pmIt works now :)Thanks! 933Neuron replied2 weeks ago on November 6, 2024 at 10:42pmYou are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Sign in to reply ...
After installing the template and the demos, the pages are blank and white when logged in as an admin. Also, the mobile menu button doesn't exist.
Overall the template does not match the live preview that is shown here on Themeforest.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hey Neuron,
could you find the problem?
Best regards
Emre
Hi,
The issue has to do with the license activation, can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Hey Neuron
Its activated now but still the same issue with the menu.
Hi,
I can see that the license is activated and the issue is fixed now, can you confirm?
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Can you please check the menu now, I've just fixed it and it's looking as in the Kanik demo.
It works now :)
Thanks!
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes