Comments Emre_Karabacak started the conversation2 days ago on Monday at 9:31pmAfter installing the template and the demos, the pages are blank and white when logged in as an admin. Also, the mobile menu button doesn't exist. Overall the template does not match the live preview that is shown here on Themeforest. 920Neuron replied2 days ago on Tuesday at 12:02pmHi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Emre_Karabacak replied privatelyEmre_Karabacak replied15 hours agoHey Neuron,could you find the problem?Best regardsEmre 920Neuron replied6 hours ago Hi, The issue has to do with the license activation, can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind RegardsEmre_Karabacak replied5 hours agoHey Neuron Its activated now but still the same issue with the menu. 920Neuron replied5 hours agoHi, I can see that the license is activated and the issue is fixed now, can you confirm? If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Emre_Karabacak replied privately 920Neuron replied5 hours agoCan you please check the menu now, I've just fixed it and it's looking as in the Kanik demo.1 LikeEmre_Karabacak replied4 hours agoIt works now :)Thanks! 920Neuron replied4 hours agoYou are welcome anytime, feel free to ask for anything you need If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Sign in to reply ...
After installing the template and the demos, the pages are blank and white when logged in as an admin. Also, the mobile menu button doesn't exist.
Overall the template does not match the live preview that is shown here on Themeforest.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hey Neuron,
could you find the problem?
Best regards
Emre
Hi,
The issue has to do with the license activation, can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Hey Neuron
Its activated now but still the same issue with the menu.
Hi,
I can see that the license is activated and the issue is fixed now, can you confirm?
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Can you please check the menu now, I've just fixed it and it's looking as in the Kanik demo.
It works now :)
Thanks!
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes