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  Public Ticket #3755729
Burger Menu Mobile
Closed

Comments

  • getpublic started the conversation

    Hi, on the mobile site, the burger menu does not work. Can you help?

  •  949
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   getpublic replied privately
  •  1
    Carondimoniolo replied

    I have same problem, many problems with the menu

  •  949
    Neuron replied

    Hi,

    Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.

    Bifrost Theme Version 2.3.0
    Neuron Core Plugin 2.2.0

    You can update the theme directly on your dashboard, via the plugin below: 

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    Carondimoniolo replied

    I already answered with my wp admin data in the other thread.
    Anyway my plugins are up to date

  •  949
    Neuron replied

    Hi @Carondimoniolo,

    I can see that the support team has already helped you to solve the issue, as you had the Ponte theme and not Bifrost, the issue is other than the @getpublic issue.

    Feel free to ask for anything you need.

    Kind Regards


  • getpublic replied

    Updated it all. Still does not work. Can you go in there and fix it? I made a backup of the version from now.

  •  949
    Neuron replied

    Hi @getpublic,

    I've just fixed the issue, it was caused by the Full Width option of the menu, I'll lead it to the dev team so they can take a look at it, but as for now, it's working on your site.

    I also fixed a section below the menu, as the text was not visible because of the image.

    Feel free to ask for anything you need.

    Kind Regards


  • getpublic replied

    Great! All works now! 

    Thank you

  •  949
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes