The elements on the homepage and Work page are not showing on the front end (please see images). This problem came about after Neuron's theme update. I have now manually updated the Neuron core; there is no additional CSS code and there is no child theme active. Neuron's delayed replies and suggestions have amounted to inadequate support and failed to fix this issue.
Does Neuron intend to assist me in fixing this broken theme, or must I insist on a refund for my payment for renewal of support last week and take alternative action?
Hi there, regarding #3741015.
The elements on the homepage and Work page are not showing on the front end (please see images). This problem came about after Neuron's theme update. I have now manually updated the Neuron core; there is no additional CSS code and there is no child theme active. Neuron's delayed replies and suggestions have amounted to inadequate support and failed to fix this issue.
Does Neuron intend to assist me in fixing this broken theme, or must I insist on a refund for my payment for renewal of support last week and take alternative action?
Attached files: home.jpg
work.jpg
elementor.jpg