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  Public Ticket #3744918
Demo importer stuck on loading
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Comments

  • Cioka started the conversation

    Hi,

    I have recently bought the Ponte theme and when I am trying to import the demo content, it gets stuck and only imports the media info, no post, no pages, no portfolio...

    The system info says it is everything ok so I don't know what can be the reason.

    Could you help me?

    Thanks in advance

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Cioka replied privately
  •  933
    Neuron replied

    Hi,

    I can see that you've managed to import the demo data, do you still need help with anything else?

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Ponte Theme.

    If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  • Cioka replied

    Hi,

    Thank you very for your help.

    See you

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes