Okay
  Public Ticket #3744601
Menu has a problem
Closed

Comments

  • sergiods97santos started the conversation

    Hello...

    I really need help with the menu part. Some items in the menu arent clickable and the menu doesnt show in smartphone/tablet.

    Thank you.

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   sergiods97santos replied privately
  •  933
    Neuron replied

    I've just fixed the issue, can you please take a look at your site?

     


  • sergiods97santos replied

    Hello,

    Thank you so much for taking your time to fix it. Indeed the menu problem was solved in smartphone and tablet.

    But how do I edit the menu now? specially the red squares I am leaving attached on the image.

    Also, for example, I have "Serviços" and a sub-menu on it but I want the main item (serviços) to also be clickable and also on its sub-menu (in this case "politica de qualidade") and it isnt allowing me to do so now. Can you please help?

    Thank you so much.

    Attached files:  website.png

  •  933
    Neuron replied

    Hi,

    Please go to the homepage > hover into the Edit with Elementor button, and there will appear the templates of the page, you can see that there are two popup templates for the overlay menu, one is for desktop and one for mobile, so you can open the desktop template and edit it.

    Feel free to ask for anything you need.

    Kind Regards


  • sergiods97santos replied

    Hello,

    Thank you for your patience towards me. It's my first time doing this so I am still figuring some things out.

    I managed to edit the menu thanks to your information but the other part is still unsolved. 

    Should I add a sub-menu = to the main menu item so people are able to click it since the main menu item isnt clickable when it has a sub menu, or is there another solution?

    Also, is there a way to change the theme main colours?

    I am really sorry to disturb you with this kind of questions...

    Kind Regards,

  •  933
    Neuron replied

    Hi Sergio,

    I've just fixed it, so now the submenu only opens when you click on the dot, and if you click on the menu item, it will send you to the page instead of opening the submenu.

    Feel free to ask for anything you need.

    Kind Regards


  • sergiods97santos replied

    Hi Neuron,

    On desktop it is perfect. But now the sub menu isnt functional on smartphone/tablet (there is no dots).

    I promise it's the last thing I'll request, I am sorry :')


    Many many thanks!

  •  933
    Neuron replied

    Hi,

    I've just fixed it, can you please check it?

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • sergiods97santos replied

    hey there Neuron.


    Looks the same to me. There is no dot.

    Please check the attachment as it appears to me.

    I’ve also left you 5* in themeforest. 🤝

    Attached files:  IMG_9154.png

  •  933
    Neuron replied

    Sorry for that, I've just fixed it.

    Thanks for the rate, really appreciate it :)

    Kind Regards


  • sergiods97santos replied

    Neuron,

    Thank you so much for the assistance.

    You're incredible.

    Best Regards,

  •  933
    Neuron replied

    You're welcome anytime, feel free to ask for anything you need.

    Kind Regards