I installed your Torfa theme on my server, and am getting a critical error from wordpress. The only way to dismiss this error is to deactivate the neuron core plugin. This presents a problem in that the instructions state that neuron core is required. I believe that the neuron core plugin is corrupt. Please advise.
We're currently checking the package of the theme in ThemeForest and we'll make sure to fix it so in the future you won't have the same issue when you update the theme.
You can update the theme directly on your dashboard, via the plugin below:
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
I installed your Torfa theme on my server, and am getting a critical error from wordpress. The only way to dismiss this error is to deactivate the neuron core plugin. This presents a problem in that the instructions state that neuron core is required. I believe that the neuron core plugin is corrupt. Please advise.
shows WP error and site url
Attached files: neuron plugin error.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
I saw that you weren't using the latest version of the Neuron Core plugin (1.0.2), so I've just updated it and the issue is solved now.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hi,
We're currently checking the package of the theme in ThemeForest and we'll make sure to fix it so in the future you won't have the same issue when you update the theme.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
Very glad to know, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes