Okay
  Public Ticket #3734948
INSTALLATION THEME ERROR ON ALL PAGES
Closed

Comments

  • lison started the conversation
    September 30, 2024 at 9:04am

    Hello,
    After installing the theme and the demo. I have error messages on all the pages.
    Can you tell me how to solve this problem?

    Thanks in advance

    Attached files:  Capture d’écran 2024-09-30 110215.jpg

  •  935
    Neuron replied
    September 30, 2024 at 9:50am

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • lison replied
    October 14, 2024 at 8:16am

    Hello,

    The problem has not been solved.   How can I fix it?


  •  935
    Neuron replied
    October 14, 2024 at 10:17am

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   lison replied privately
  •  935
    Neuron replied
    October 16, 2024 at 12:05pm

    Hi,

    I've just checked your site but can't find any warnings/errors in any page, can you please attach the URL of the page that's throwing the error so we can take a look at it?

    Feel free to ask for anything you need.

    Kind Regards