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  Public Ticket #3732806
how long does the importing of the demo take?
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  • jemima20 started the conversation
    September 26, 2024 at 10:38am

    Hi, I'm figuring out how to import my theme. I'm on the Demo Importer page and the 'Importing' button is spinning endlessly. How long should this take exactly? Please help.

    Attached files:  Screenshot 2024-09-26 at 6.36.09 PM.png

  •  935
    Neuron replied
    September 26, 2024 at 8:44pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   jemima20 replied privately
  • jemima20 replied
    September 29, 2024 at 3:27pm

    Hi, any update please?

  •  935
    Neuron replied
    September 29, 2024 at 9:56pm

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    I've just imported the Ponte demo data on your site, can you please take a look at it?

    Feel free to ask for anything you need.

    Kind Regards


  • jemima20 replied
    September 30, 2024 at 2:31am

    Hi,

    Thanks so much for the update.

  •  935
    Neuron replied
    September 30, 2024 at 6:54am

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes