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  Public Ticket #3725602
problem with the menu of the theme Ponte
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  • Pascal Tomasina started the conversation

    Hello,

    I need some help with the site menu,
    I've managed to put the white background behind the menu text when I move it to the bottom of the page, but the menu doesn't appear clearly when the menu is at the very top of the page (see photos 1 and 2). I can't get the menu to be responsive on phones and tablets either.

    How can I change the menu so that it works as it does in the theme demo (see photos 3 and 4)?

    Thank you for your help.

    Best regards

    Attached files:  1.png
      2.png
      3.png
      4.png

  •  935
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Pascal Tomasina replied privately
  • Pascal Tomasina replied

    Hello,

    Were you able to do anything about my problem?

    Best regards

  •  935
    Neuron replied

    Hi,

    We're really sorry for the late reply,

    Can you please also attach the URL of your site so I can log into your site and check the issues ASAP?

    Feel free to ask for anything you need.

    Kind Regards


  •   Pascal Tomasina replied privately
  • Pascal Tomasina replied

    Hello,

    Were you able to do anything about my problem?

    Best regards

  • Pascal Tomasina replied

    Hello,

    Did you have time to look at my problem ?

    Kind regards, thank you

  •  935
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    That happens because you've added some motion effects to the header template for transparency and blurness, so please go to edit the header template > section > advanced tab > motion effect and check the settings.

    • https://prnt.sc/wcbXAkR5lZ1t

    Feel free to ask for anything you need.

    Kind Regards