I am very sorry for the late reply, we were not working on the weekend.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
I am very sorry for the late reply, we were not working on the weekend.
the login link is no longer working, do you mind taking a look at it?
If you can, please create a user for me with the following email: [email protected], so you don't have to regenerate links for me each time I try to log in.
Hello!
Import FailedGetting the following error on first import:
Whoops, there was a problem importing your content.
An error occurred while fetching file from: https://neuronthemes.com/bifrost/demo-importer/homepages/multi-purpose/studio-agency.xml! Reason: 403 - Forbidden.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
Sorry for the late reply,
I've just imported the Bifrost demo data on your site, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards
Didn't seem to work? I'm trying to import the Studio Agency theme.
You have two days left on your temp login.
Attached files: bifrostissues.png
Hi,
I can see that you've already managed to import the Studio Agency demo, here's the link: https://hachey.graphics/studio-agency/
Feel free to ask for anything you need.
Kind Regards
The import was not successful.
Please find attached the screenshot of your demo, and one of my 'imported demo' for comparison.
I am missing the menu on the left and the footer at the bottom upon first glance.
I have extended your temp login by three days.
Attached files: screencapture-neuronthemes-bifrost-studio-agency-2024-09-18-09_45_47.pdf
screencapture-hachey-graphics-studio-agency-2024-09-18-09_45_08.pdf
Hi,
I am very sorry for the late reply, we were not working on the weekend.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Feel free to ask for anything you need.
Kind Regards
Yes, please do anything you need to do so that the theme/demo I purchased works...
Thank you.
Hi,
Sorry for the late reply, it's the weekend and we're working only part-time.
I've just reset your site and re-imported the demo data, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards
It obviously didn't work.
Main menu bo
Menu is broken, incorrect header and footer, content missing, etc.
If the theme can't be imported this week I'll be requesting a refund as your theme is not ready for sale.
Hi,
The login link is no longer working, do you mind generating a new one so I can take another look at your site?
Feel free to ask for anything you need.
Kind Regards
When you reset the website that removed the plugin permitting you access...
Hi,
No, I'll be careful with the plugins, there won't be any plugins deleted.
If you want to proceed with the reset, please let me know.
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
the login link is no longer working, do you mind taking a look at it?
If you can, please create a user for me with the following email: [email protected], so you don't have to regenerate links for me each time I try to log in.
Feel free to ask for anything you need.
Kind Regards