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  Public Ticket #3722396
Demo Import does not push through
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  • jmrequiso started the conversation
    1 week ago on September 11, 2024 at 9:13am

    Why does my demo import just keeps on loading?


    Attached files:  Screenshot 2024-09-11 171251.png

  •  907
    Neuron replied
    1 week ago on September 11, 2024 at 9:28am

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   jmrequiso replied privately
  • jmrequiso replied
    1 week ago on September 12, 2024 at 12:31am

    Hi did anyone check my concern?

  •   jmrequiso replied privately
  • jmrequiso replied
    1 week ago on September 12, 2024 at 6:25am

    Can anyone please check on my concern

  •  907
    Neuron replied
    1 week ago on September 12, 2024 at 8:11am

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards


  • jmrequiso replied
    5 days ago on Saturday at 2:55am

    I did the htaccess option first but it return internal server errror so I had to revert it back 
    I did the php.ini and created one and uploaded it, it still doesnt load the elementor well

  • jmrequiso replied
    5 days ago on Saturday at 3:59am

    I did the import demo theme but got this error

    Attached files:  Screenshot 2024-09-14 115852.png

  •   jmrequiso replied privately
  •  907
    Neuron replied
    4 days ago on Sunday at 10:58am

    Hi,

    Sorry for the late reply, it's the weekend and we're working only part-time.

    I've just fixed the demo importer, can you please take a look at your site now?

    Feel free to ask for anything you need.

    Kind Regards