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  Public Ticket #3722293
The theme does not load in Elementor
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Comments

  • jmrequiso started the conversation
    1 week ago on September 11, 2024 at 7:06am

    After installing and setting up everything I wanted to try to use the Captura Theme already and edit it but when it is the one in active theme it does not load. I tried to use another theme but it works

  • jmrequiso replied
    1 week ago on September 11, 2024 at 9:06am

    Please can someone assist me, thanks

  •  907
    Neuron replied
    1 week ago on September 11, 2024 at 9:29am

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   jmrequiso replied privately
  • jmrequiso replied
    1 week ago on September 12, 2024 at 12:31am

    Hi did anyone check my concern?

  •   jmrequiso replied privately
  •  907
    Neuron replied
    1 week ago on September 12, 2024 at 8:10am

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards


  •   jmrequiso replied privately
  • jmrequiso replied
    5 days ago on Saturday at 2:32am

    when i added the values in htaccess I had internal server error so I had to revert it back

  • jmrequiso replied
    5 days ago on Saturday at 2:43am

    Hello can anyone assist me?

  •  907
    Neuron replied
    2 days ago on Tuesday at 9:00am

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please take a look at your site now and let me know if everything's alright.

    Feel free to ask for anything you need.

    Kind Regards