I'm sending this inquiry because the search function in your public ticket system isn't working properly.
We are embedding Vimeo videos using the video widget. We are currently using the image overlay feature of the video widget. When the video source was YouTube, clicking the image overlay would immediately play the YouTube video. However, with Vimeo, when the image overlay is clicked, the overlay disappears, and we need to click on the Vimeo player again to start playback. We would like to know if there's a way to play the video with just one click.
I am very sorry for the late reply, we were not working on the weekend.
That happens because of the Overlay Image, as on the first click the overlay image is removed and then you have to press again the play button to play the video.
Thank you for your response. However, it seems that you may have misunderstood my inquiry.
The issue I described is as follows:
YouTube videos: When the image overlay is clicked once, the video automatically starts playing.
Vimeo videos: When the image overlay is clicked, it only disappears, and we need to click on the Vimeo player again to start the video.
What we're looking for is a way to make Vimeo videos play automatically with just one click on the image overlay, similar to how YouTube videos behave.
Could you please check if there's a solution for this specific issue?
I want to modify the header further, but there’s an issue.
Can’t see the display conditions for templates in the Theme Builder. The dropdown menu next to the ‘Publish’ button only shows ‘Save as Draft’, ‘Save as Template’, and ‘View Page’.
I'm sending this inquiry because the search function in your public ticket system isn't working properly.
We are embedding Vimeo videos using the video widget. We are currently using the image overlay feature of the video widget. When the video source was YouTube, clicking the image overlay would immediately play the YouTube video. However, with Vimeo, when the image overlay is clicked, the overlay disappears, and we need to click on the Vimeo player again to start playback. We would like to know if there's a way to play the video with just one click.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
That happens because of the Overlay Image, as on the first click the overlay image is removed and then you have to press again the play button to play the video.
Feel free to ask for anything you need.
Kind Regards
Thank you for your response. However, it seems that you may have misunderstood my inquiry.
The issue I described is as follows:
What we're looking for is a way to make Vimeo videos play automatically with just one click on the image overlay, similar to how YouTube videos behave.
Could you please check if there's a solution for this specific issue?
Thank you for your assistance.
I want to modify the header further, but there’s an issue.
Can’t see the display conditions for templates in the Theme Builder. The dropdown menu next to the ‘Publish’ button only shows ‘Save as Draft’, ‘Save as Template’, and ‘View Page’.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the display conditions issue, please check your header template now: - https://prnt.sc/9eMOK8R5bJXV
Display Conditions article: https://docs.neuronthemes.com/article/142-conditions
Feel free to ask for anything you need.
Kind Regards
It seems that the issue with display conditions was resolved after the Elementor update.
Why haven’t you responded to the Vimeo overlay issue I mentioned earlier? I’ve been waiting too long.
Hi,
I've led the issue to the dev team and will get back to you as soon as I get an update.
Feel free to ask for anything you need.
Kind Regards