Okay
  Public Ticket #3721738
Template Issue
Open

Comments

  • AmySueLynch started the conversation

    The original request that I started a ticket for 2 weeks ago is still not addressed and I can't seem to reply to the other ticket #3715088 because I just get the round circle going around and it won't post the reply. I've tried in two different browsers, with and without attachments and it's taken me an hour because I keep waiting for it and trying again.

    As a reminder, here was the original inquiry - 

    "I'm trying to get some pictures to show up in the single destination template for the Odyssey design for Kaon. I want pictures from each destination to show up in the left column.

    In the screenshot, it shows the backend of Wordpress and how I added the photos to the content section of the destination. I then selected "Post Content" from the widget in the Single Destination Template but the pictures don't show up. Instead, it inserts the entire template of page content into the column. Is there a way for me to get the pictures from the content section of each destination into the Single Destination template?"

    Please refer to the two screenshots attached to the email and let me know if you have any questions.

    I'm on a very tight timeline so any help getting a faster response would be much appreciated!

    Attached files:  SingleDestinationTemplateBackendView.jpg
      SingleDestinationTemplate.jpg

  •  907
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  • AmySueLynch replied

    Username: waterbrookbuilders
    Password: #Letmein2WBuilders

  • AmySueLynch replied

    Any help on this? I need a quick reply, if possible. 

  • AmySueLynch replied

    Really hoping to get some help on this soon! The request is in the initial ticket post and I responded with the wp-admin login information, as requested. Thanks so much for your time.

  • AmySueLynch replied

    Do these support tickets work? It takes SO LONG to get a response!!! 

    The request is in the initial ticket post from 3 days ago and I responded with the wp-admin login information, as requested. Thanks again for your time.

  • AmySueLynch replied

    Hello. Really hoping to get an answer on this today after the weekend! Thanks so much!