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  Public Ticket #3718572
Import demo doesn't work
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  • iamjiere started the conversation
    September 5, 2024 at 12:47pm

    Hi, I installed Otello on my host and everything seems to work fine. Now I would like to install the Demo content and followed the instruction from the tutorial. But once I clicked the Import button, the process started and showed as Importing for a while. Then it stopped and nothing happened. I have tried this a couple of times, and still show the same behavior. Does it take space on my host already? What should I do to be able to download the Demo content to my site?

    Attached files:  Screenshot 2024-09-05 at 15.44.58.png

  •   iamjiere replied privately
  •  933
    Neuron replied
    September 6, 2024 at 8:20am

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards