First , I downloaded your theme from envato market, but there is no teaching that matches the current version, so I need to research it myself. Point 2: The theme file I downloaded from envato market includes a child theme, which cannot be used. When I want to use the child theme to install the plug-in you asked me to install, WordPress will crash directly, causing me to keep reinstalling it. Point 3: Even if I don’t use the Child theme and use wordpress to select all the plug-ins that need to be installed, my website will crash directly. Point 4: I have succeeded once before. After I selected the template I needed, I found that the layout was different. The style you previewed was different from the layout I published (the preview was a full-page layout). Point 5: When I wanted to change another template, although it was uploaded successfully, the style of the website was not changed. last: where can i get slider revolution Register License Key , do i need to active that plugin ? Please reply to me as soon as possible. If there is no solution, I will request a refund. Thank you.
1) The wp-admin is no longer working, do you mind taking a look at it?
2) In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad
Click onto the template and the editor for that template will be opened where you can easily edit it.
I am very sorry for the late reply, we were not working on the weekend.
We would really love to help you solve the issues you're facing. however, if you have already decided not to use the Bifrost theme, we'll accept a refund request, hope in the future our paths will cross again.
First , I downloaded your theme from envato market, but there is no teaching that matches the current version, so I need to research it myself.
Point 2: The theme file I downloaded from envato market includes a child theme, which cannot be used. When I want to use the child theme to install the plug-in you asked me to install, WordPress will crash directly, causing me to keep reinstalling it.
Point 3: Even if I don’t use the Child theme and use wordpress to select all the plug-ins that need to be installed, my website will crash directly.
Point 4: I have succeeded once before. After I selected the template I needed, I found that the layout was different. The style you previewed was different from the layout I published (the preview was a full-page layout).
Point 5: When I wanted to change another template, although it was uploaded successfully, the style of the website was not changed.
last: where can i get slider revolution Register License Key , do i need to active that plugin ?
Please reply to me as soon as possible. If there is no solution, I will request a refund. Thank you.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
anyone there?
Hi LIN,
Can you please also attach the URL of your site so I can reach it?
Feel free to ask for anything you need.
Kind Regards
and i also want to ask how can i change my header setting (like login button link)
https://ibb.co/bmM2Lkp
hello?
its takes too long, i want to request a refund. Thank you.
Hi,
1) The wp-admin is no longer working, do you mind taking a look at it?
2) In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover onto button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad
Click onto the template and the editor for that template will be opened where you can easily edit it.
- Video Tutorials about header builder.
However, if you've already decided to not use the theme, we can accept a refund.
Feel free to ask for anything you need.
Kind Regards
2)there is no option i can edit, sorry.
and about the video you sent for me , my Elementor do not have option of header to choose .
i think i spend too much time to fix those trouble. please accept my refund. thanks
In case of trouble, could you please help me through the refund request.
Hi,
I am very sorry for the late reply, we were not working on the weekend.
We would really love to help you solve the issues you're facing. however, if you have already decided not to use the Bifrost theme, we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards
yes,I've already send the refund request. Please check the message.
I'll ask the team to accept the refund as soon as possible.