Hi, I have an issue with the Hikone theme. There is a recurring error on every page. Seems like it's from the dropdown menu because I don't see the icon, so maybe it's the icon missing, but I can't find where to change it. I can change it on each page but the issue remains the same as it's the main menu that disturb the whole website. I'm just a graphic designer and my friend bought this template to I don't have to code... it's quite annoying that it isn't working. Could you please help me?
I actually have a new question, I would like to modify (or delete) the arrows in the CTAs to just have the text. But when I'm in Elementor, in the "site settings" > "buttons", I can only modify fonts, borders and colors but I don't find this arrow. Could you tell me where I can edit that?
On each CTA, there is an arrow inside, next to the text, on the right. How can I remove it or change the color?
Also, I would like to be able to modify the menu navigation but for some reason I don't find where... I need the CTA "CONNECT" to be called "PRENDRE RDV" and redirect to this link : https://www.planity.com/maison-jeanne-49300-cholet Maybe I made a mistake, but I can't find it in my "modèles" (see screenshot)
Hi there, I'm encountering a strange issue. When I view my website, the H2 titles are displaying in the serif font I've selected. However, when my friend checked the same page, she couldn't see the font applied (she sees a sans serif one instead). I've attached screenshots for reference. Could there be a problem with the code, or is there something else causing the font to not render correctly?
I'm not sure to understand how this could fix my problem with fonts?
It seems that it works on Mac but not other computers. Could you fix this please? Details below
"I'm encountering a strange issue. When I view my website, the H2 titles are displaying in the serif font I've selected. However, when my friend checked the same page, she couldn't see the font applied (she sees a sans serif one instead).
I've attached screenshots for reference. Could there be a problem with the code, or is there something else causing the font to not render correctly?"
Hi,
I have an issue with the Hikone theme. There is a recurring error on every page. Seems like it's from the dropdown menu because I don't see the icon, so maybe it's the icon missing, but I can't find where to change it.
I can change it on each page but the issue remains the same as it's the main menu that disturb the whole website. I'm just a graphic designer and my friend bought this template to I don't have to code... it's quite annoying that it isn't working. Could you please help me?
Attached files: Screenshot 2024-08-22 at 09.42.20.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Could you manage to have a look @neuron?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the issue by uploading the SVG hamburger icon which was missing, can you please take a look at your site now?
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Feel free to ask for anything you need.
Kind Regards
Amazing ! All good !
Thank you so much :)
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
I actually have a new question,
I would like to modify (or delete) the arrows in the CTAs to just have the text.
But when I'm in Elementor, in the "site settings" > "buttons",
I can only modify fonts, borders and colors but I don't find this arrow.
Could you tell me where I can edit that?
Hi,
Can you please attach a screenshot of the issue so we can better understand it?
Feel free to ask for anything you need.
Kind Regards
On each CTA, there is an arrow inside, next to the text, on the right.
How can I remove it or change the color?
Also, I would like to be able to modify the menu navigation but for some reason I don't find where...
I need the CTA "CONNECT" to be called "PRENDRE RDV" and redirect to this link : https://www.planity.com/maison-jeanne-49300-cholet
Maybe I made a mistake, but I can't find it in my "modèles" (see screenshot)
Attached files: Screenshot 2024-09-10 at 13.58.10.png
Screenshot 2024-09-10 at 13.57.49.png
Screenshot 2024-09-10 at 14.27.05.png
Hi,
Sorry for the late reply,
I've just fixed the issue, can you please take a look at your site now?
Feel free to ask for anything you need.
Kind Regards
All good ! Thank you :)
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hi there,
I'm encountering a strange issue. When I view my website, the H2 titles are displaying in the serif font I've selected. However, when my friend checked the same page, she couldn't see the font applied (she sees a sans serif one instead).
I've attached screenshots for reference. Could there be a problem with the code, or is there something else causing the font to not render correctly?
Thanks for your help!
Attached files: wrong.png
correct.png
Hi,
Sorry for the late reply, somehow your ticket was marked as solved.
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://neuronthemes.com/api/plugins/neuron-builder.zip
Feel free to ask for anything you need.
Kind Regards
I'm not sure to understand how this could fix my problem with fonts?
It seems that it works on Mac but not other computers. Could you fix this please? Details below
"I'm encountering a strange issue. When I view my website, the H2 titles are displaying in the serif font I've selected. However, when my friend checked the same page, she couldn't see the font applied (she sees a sans serif one instead). I've attached screenshots for reference. Could there be a problem with the code, or is there something else causing the font to not render correctly?"