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  Public Ticket #3702829
Footer template not working
Closed

Comments

  • pedroverdejo started the conversation

    Hi dears.

    Finally I could find a momento to update the website, and I created a new footer with Elementor Pro, and then changed the "Default" option in the theme's custom options, to template, choosing the Footer template, that shows correctly there.

    But then, the footer totally disappears in the website, so I had to get back to the default option. But I really rather to work with the Elementor designed footer, and in theory, this should work.

    Please, could you tell me if there is something am I missing?

    Thanks in advance and kind regards.

    P.

    Attached files:  Captura de pantalla 2024-08-10 133752.png

  •  949
    Neuron replied

    Hi,

    We're sorry for the late reply, we're currently on holiday and we're working only part-time.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   pedroverdejo replied privately
  •  949
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    I've just fixed the issue by duplicating the footer template and naming it "Footer N", so please go and test now the footer, if you add your template at Customize > Footer > General > Type > Template, it will appear on your site.

    Feel free to ask for anything you need.

    Kind Regards