I need to know why the links in my portfolio go to your site every time I access the site outside of the administrator login. Even if I paste the direct link of the portfolio e.g. https://galerie8089.pt/portfolio/daniela-filipa/ it goes directly to your site https://neuronthemes.com/floona/portfolio/honey-magazine/ even though the link is from my domain. I would love to understand what the hell is happening and why it is happening. This was supposed to be a website to be done in a little over 4 hours and 4 hours was the time I wasted trying to understand why this happens and now I will still have to wait a few more hours (days) with questions and questions until my problem is solved. I see that there were different problems, I saw them in your public tickets but I still don't see what your solution is for the issue. I would like to inform you that the configurations are well done and I updated your wonderful plugin today.
I don't have access to a computer right now, but from what I can see on my phone, everything is still the same. I open the tab and it goes to your page. I think you should make me feel sorry for every click that goes on my page and advertises your page without me wanting it. It's a shame that a website that isn't cheap is full of errors. I read the reviews and wanted to believe that the problem was with people, but from what I can see, it really is. I've already bought dozens of themes and I won't buy from your company again.
We're really sorry for your experience with our Floona theme, that's not what we except to serve our clients.
I just want to confirm that the redirect issue is now fixed on your site, somehow I've fixed only the portfolio items that were as drafts and I'm so sorry for that.
If you still need help with anything else, please let me know.
I wonder if he did something... everything is still the same. I invite you to log out of the administrator account or log in to a private page and check the error. I don't think he did it because it's been exactly the same since August 7th. I would like to know who will cover my loss to the customer and time lost sending messages, when everything remains the same whether on the phone or on the desktop
I need to know why the links in my portfolio go to your site every time I access the site outside of the administrator login. Even if I paste the direct link of the portfolio e.g. https://galerie8089.pt/portfolio/daniela-filipa/ it goes directly to your site https://neuronthemes.com/floona/portfolio/honey-magazine/ even though the link is from my domain. I would love to understand what the hell is happening and why it is happening. This was supposed to be a website to be done in a little over 4 hours and 4 hours was the time I wasted trying to understand why this happens and now I will still have to wait a few more hours (days) with questions and questions until my problem is solved. I see that there were different problems, I saw them in your public tickets but I still don't see what your solution is for the issue. I would like to inform you that the configurations are well done and I updated your wonderful plugin today.
Thank you for your time
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.
I've just fixed the redirect issue, can you please take a look at your site now?
Feel free to ask for anything you need.
Kind Regards
I don't have access to a computer right now, but from what I can see on my phone, everything is still the same. I open the tab and it goes to your page. I think you should make me feel sorry for every click that goes on my page and advertises your page without me wanting it. It's a shame that a website that isn't cheap is full of errors. I read the reviews and wanted to believe that the problem was with people, but from what I can see, it really is. I've already bought dozens of themes and I won't buy from your company again.
Hi @isilva,
We're really sorry for your experience with our Floona theme, that's not what we except to serve our clients.
I just want to confirm that the redirect issue is now fixed on your site, somehow I've fixed only the portfolio items that were as drafts and I'm so sorry for that.
If you still need help with anything else, please let me know.
Feel free to ask for anything you need.
Kind Regards
hi,
I wonder if he did something... everything is still the same. I invite you to log out of the administrator account or log in to a private page and check the error. I don't think he did it because it's been exactly the same since August 7th. I would like to know who will cover my loss to the customer and time lost sending messages, when everything remains the same whether on the phone or on the desktop
Hi,
I'm sure that the issue is fixed, can you please check it one more time, also, make sure to clear your browser cache before checking it.
I've attached a video of it when I'm not logged into your site.
- https://we.tl/t-Hth1JnU2NL
Feel free to ask for anything you need.
Kind Regards
Hi,
It wasn't working 10 minutes ago. I just checked on my phone and it seems to be working, let's hope it stays that way. Thanks
Please let me know if it happens again in the future, even though it shouldn't happen.
Feel free to ask for anything you need.
Kind Regards