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  Public Ticket #3694757
scrolling issues on mobile
Closed

Comments

  • Alpar Daniel started the conversation
    July 28, 2024 at 8:52pm

    Hi,

    When trying to scroll the view jumps back on the top of the page. Or when using mozilla browser the site doesnt scroll at all. please check whats going on.

    regards,
    Dan

  •  935
    Neuron replied
    July 28, 2024 at 9:30pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   Alpar Daniel replied privately
  • Alpar Daniel replied
    July 28, 2024 at 9:54pm

    here is a video showing the issue on mozilla

    Attached files:  RPReplay_Final1722203575.mp4

  •  935
    Neuron replied
    July 29, 2024 at 10:17am

    Hi Alpar,

    I've just fixed the issue, can you please take a look at your site now?

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes


  • Keyhan replied
    August 11, 2024 at 1:59pm

    Hi, we have the same problem, but our support time is over. How can I fix this problem? Thank you for your guidance

  • Keyhan replied
    August 12, 2024 at 11:55am

    Please Help Me...

  •  935
    Neuron replied
    August 13, 2024 at 1:43pm

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • Keyhan replied
    August 15, 2024 at 7:42am

    Thank youuu, My problem was solved.

  •  935
    Neuron replied
    August 19, 2024 at 8:00am

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes