Okay
  Public Ticket #3692754
Demo Importer
Closed

Comments

  • Gaby started the conversation
    July 25, 2024 at 12:07am

    The demo importer remains in a loop and does not import and will not load. I've tried multiple times to no avail. As a result I cannot access the template.

    Attached files:  Screenshot 2024-07-24 at 8.04.37 PM.png

  • Gaby replied
    July 25, 2024 at 12:38am

    I've also redownloaded the plug in as well and tried again - that did not help.

  •  933
    Neuron replied
    July 25, 2024 at 10:23am

    Hi,

    PHP Recommendations

    Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000

    If you don’t have access to the php.ini file, you can add the following values in your .htaccess file:

    php_value max_execution_time 400
php_value memory_limit 256M
php_value upload_max_filesize 10M

    Be careful using these settings, some hosting companies don’t allow users to change PHP settings, if you experience any problem after making these changes, please revert these in your .htaccess file, using your FTP client.

    Feel free to ask for anything you need.

    Kind Regards


  • Gaby replied
    July 25, 2024 at 1:01pm

    I don't understand how to access that information nor how to apply it. I am not nearly that tech savvy. 

  •   Gaby replied privately
  •   Neuron replied privately