Okay
  Public Ticket #3682482
Multiple issues!
Closed

Comments

  • katielydiariley started the conversation

    I have encountered multiple issues with this; I cannot seem to import a different demo websites other than the one with the sidebar, even when I eventually end up with multiple menus! 

    I then tried to build it on my own, but I have no access to any of the Elementor templates (I do have access to other Elementor temps when not using your theme!). I have followed your suggestions on other tickets, but none of them work. I have deleted/ reinstalled the themes/plugins, etc., several times. I even tried deleting and reinstalling WordPress on the website. I bought this for convenience. & all it had done was create issues. I am experienced in WordPress, so I cannot fathom why this is not working. 

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   katielydiariley replied privately
  • katielydiariley replied

    Can I please have an update on this? 

  •  933
    Neuron replied

    Hi,

    Can you please give me access as administrator as I can't reach anything from your dashboard?

    - https://prnt.sc/xyNJ6BM36P0Y

    Feel free to ask for anything you need.

    Kind Regards