Okay
  Public Ticket #3679674
critical error
Closed

Comments

  • potys started the conversation
    July 4, 2024 at 10:37am

    hi,

    i just purchased  your theme and I tried to install the theme and child theme. when I tried to install and activate the plugins I got a critical error for the plugin neuron builder. please see the attachment


    Attached files:  critical-error.PNG

  •  933
    Neuron replied
    July 4, 2024 at 1:39pm

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • potys replied
    July 5, 2024 at 7:34am

    Thank you!

    It works fine now

  •  933
    Neuron replied
    July 5, 2024 at 9:01am

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes