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  Public Ticket #3678439
Update Existing Torfa Theme
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Comments

  • cxis_itsupport started the conversation

    Hi, have production and development WordPress sites running Torfa parent/child theme configuration. Inherited WP sites from a site building company. Torfa version is 1.0.0, which understand is quite out of date. Have Elementor and Elementor Pro installed - Elementor version 3.5.6, Elementor Pro version 3.7.1. Able update both versions of Elementor to latest versions; however, after updating Elementor interface hangs. Was able to trace hanging to Neuron Core plugin, which is version 1.0.0 - if plugin is disabled latest Elementor interface stops hanging, but certain site font styling changes which is not desired. Can you please let me know if there is a way to update Torfa parent/child theme config in place, as well as Neuron Core plugin at same time? Please let me know if you need any additional detail in order to assist. Thanks very much!

  •   Neuron replied privately
  • cxis_itsupport replied

    Hi, was able to install updated plugin, which corrected Elementor hanging issue. Thanks very much for your assistance.

  •  933
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards, NeuronThemes


  • omniacomunicazioni replied

    We are having a conflict between Neuron Core widgets and Element pro widgets.

    Enabling Neuron Core no longer displays Elementor pro widgets

    Do you have any suggestions? We have already read the various existing tickets about this and tried remediations but they don't seem to have any effect.

  •  933
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards