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  Public Ticket #3673703
I'm not able to install the theme Getting error
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  • Sanjeev Murukan started the conversation
    June 25, 2024 at 2:14pm

    HI Team

    Im not able to work with this theme, I'm getting error, I tried to install neuron-builder but I'm getting this error. 

    Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home/teamperf/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36 Stack trace: #0 /home/teamperf/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod('get_site_editor...') #1 /home/teamperf/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): NeuronModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /home/teamperf/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): NeuronModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /home/teamperf/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_document_class('Neuron\Modules\...') #4 /home/teamperf/public_html/wp-content in /home/teamperf/public_html/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php on line 36

    There has been a critical error on this website.

    please give me a solution. 

  •  907
    Neuron replied
    June 26, 2024 at 6:29pm

    Hi Sanjeev,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • Sanjeev Murukan replied
    June 27, 2024 at 1:28am

    Thank You, Will check and let you know

  •  907
    Neuron replied
    June 27, 2024 at 9:05am

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes