I noticed that the pop-up design is mentioned in the document you provided. However, when I try to access the 'Templates / Popups' page, I receive a prompt stating that I need to upgrade to use the Popup Builder. I am wondering if I need to upgrade to the Pro version of Elementor to utilize this feature on my website.
The issue has been resolved now. I found another popup option in the menu later on. You can see the other popup menu option in my first screenshot. It seems that your plugin has added a new type of popup under the Elementor options, which confused me as it was my first time using it.
I noticed that the pop-up design is mentioned in the document you provided. However, when I try to access the 'Templates / Popups' page, I receive a prompt stating that I need to upgrade to use the Popup Builder. I am wondering if I need to upgrade to the Pro version of Elementor to utilize this feature on my website.
Attached files: [email protected]
Here is my license page, in case you need it. It appears to be activated at the moment.
Attached files: license page.png
Hi,
I'm so sorry for the late reply, we had some holidays.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
The issue has been resolved now. I found another popup option in the menu later on. You can see the other popup menu option in my first screenshot. It seems that your plugin has added a new type of popup under the Elementor options, which confused me as it was my first time using it.
Hi,
I'm sorry for the late reply, we were on holiday, we'll try to cover as much as possible from now.
Very glad to know that you found a solution, if you still need help with anything, please let me know.
Feel free to ask for anything you need.
Kind Regards