I have configured the product correctly, and it functions as expected when your plugin is disabled. This indicates that the issue lies with your plugin.
If I do not receive assistance promptly, I will be compelled to request a refund and pursue reimbursement for my wasted hours through legal means. The delay caused by the lack of support has resulted in a significant one-month setback for both my work and my client’s project. My client urgently requires the website to be operational immediately.
I can see that you don't have the Neuron Builder plugin activated, so please activate it so we can take a look at the issue of what the images are not changing.
Yes it is activated. Why do you keep making excuses? This is getting beyond a joke now. I have also provided you with my login credentials privately, so you should be able to check this yourself.
Hi,
The product colour variation images are not showing on my product. However, when I deactivate the neuron builder plugin they start showing.
Please advise ASAP.
Makaila
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi Makaila,
Can you please take a look at the following article and make sure you've set the product settings correctly?
- https://woocommerce.com/document/woocommerce-color-and-image-swatches/
Feel free to ask for anything you need.
Kind Regards
I have configured the product correctly, and it functions as expected when your plugin is disabled. This indicates that the issue lies with your plugin.
If I do not receive assistance promptly, I will be compelled to request a refund and pursue reimbursement for my wasted hours through legal means. The delay caused by the lack of support has resulted in a significant one-month setback for both my work and my client’s project. My client urgently requires the website to be operational immediately.
Hi Makaila,
I can see that you don't have the Neuron Builder plugin activated, so please activate it so we can take a look at the issue of what the images are not changing.
- https://prnt.sc/dMsglYaVAw0b
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Yes it is activated. Why do you keep making excuses? This is getting beyond a joke now. I have also provided you with my login credentials privately, so you should be able to check this yourself.
Hi,
Please check the attached video, we can't use the Neuron's widgets as the license is not activated.
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Attached files: no-license.mp4