I am trying to browse the 480+ blocks and pages that are mentioned in the website, however I have not been able to load them in like they did in the tutorial. I have tried reinstalling wordpress and the theme a few times with no luck. Please check the attached image below.
Edit:
I've went throught the public tickets and tried everything with no luck. Can you please provide a zip folder of all the templates so we can manually use them?
We’ve done huge research to see why this is happening, the only issue(solution) that we came to the conclusion was that your hosting somehow was preventing the requests to our server.
We use Cloudflare, I don’t know if providing an IP would help you in this case.
I am trying to browse the 480+ blocks and pages that are mentioned in the website, however I have not been able to load them in like they did in the tutorial. I have tried reinstalling wordpress and the theme a few times with no luck. Please check the attached image below.
Edit:
I've went throught the public tickets and tried everything with no luck. Can you please provide a zip folder of all the templates so we can manually use them?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
If there’s anything to whitelist from your host, can you please check to whitelist the neuronthemes.com domain, we host the library here:
Feel free to ask for anything you need.
Kind Regards
Hey @Neuron, we uploaded it and it's still not working ...
Attached files: Bildschirmfoto 2024-06-03 um 23.29.27.png
Bildschirmfoto 2024-06-03 um 23.29.12.png
Hi,
We’ve done huge research to see why this is happening, the only issue(solution) that we came to the conclusion was that your hosting somehow was preventing the requests to our server.
We use Cloudflare, I don’t know if providing an IP would help you in this case.
Whitelist:
- neuronthemes.com
- www.neuronthemes.com
- 18.195.58.132
Feel free to ask for anything that you need.
Kind Regards, NeuronThemes