Hello. I have purchased today bifrost theme to use for my personal portfolio. The theme al tho beautiful has a very steep learning curve for me at the moment, and I need to have my portfolio ready in the shortest amount of time. I have realized that I'm not quite there yet workwise/knowledgewise to make full use of it, and would like a refund.
Thank you very much for such a prompt reply. I will be sure to dive deeper into how wordpress/ elementor works. As this is my very first website I am definitely not there yet. When the time is right I will definitely look into using your templates again. I have submitted a request following the link you provided.
Ok guys, I found an alternative, I will use my adobe portfolio website for now and try and make this work and take my time. Let's not process the refund. I will duplicated this comment on the envato refund request as well.
Hello. I have purchased today bifrost theme to use for my personal portfolio. The theme al tho beautiful has a very steep learning curve for me at the moment, and I need to have my portfolio ready in the shortest amount of time. I have realized that I'm not quite there yet workwise/knowledgewise to make full use of it, and would like a refund.
Regards.
Hi @pirrete,
We would really love to help you solve any issues you face while working with our theme, we can also help you set up your site.
But if you have already decided not to use the Bifrost, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards
Thank you very much for such a prompt reply. I will be sure to dive deeper into how wordpress/ elementor works. As this is my very first website I am definitely not there yet. When the time is right I will definitely look into using your templates again. I have submitted a request following the link you provided.
Much thanks and regards.
Ok guys, I found an alternative, I will use my adobe portfolio website for now and try and make this work and take my time. Let's not process the refund. I will duplicated this comment on the envato refund request as well.
Hi,
Very glad to know, feel free to ask for anything you need.
Kind Regards
Thank you so much. No further questions :)
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes