My elementor panel is not loading when trying to edit with Elementor. This is a recent issue so I'm not sure if it's a compatibility issue with the latest version of Elementor Pro. Any advice?
Thanks for the quick response. I made sure my sons were correct and everything was updated. The elementor panel loads fine with other themes but not yours. I believe it’s an issue with the Neuron Core plugin as the elementor panel will load when I disable it. But I obviously need that plugin for my site to function.
In the future, you can update the plugin by updating the theme first, and then deleting the current version of the Neuron Core plugin you have and install the new one by going to Appearance > Install Plugins as it's already included in the package.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Hi, I'm trying to do a fresh install of wordpress as I've renamed my site and when trying to install the theme, I'm running into the same problem as before. The neuron core plugin in the theme zip is not the latest version. How can I fix this so I don't have to contact you every time? Is the plugin not supposed to update automatically? Or is it not updated in the zip file in my downloads page on themeforest? I have tried deleting the neuron core plugin and reinstalling via the Appearance > Install Plugins but the plugin included in the theme is not up to date even though the theme is. Please help! Or direct me to where I can download the latest version of the Neuron Core plugin.
My elementor panel is not loading when trying to edit with Elementor. This is a recent issue so I'm not sure if it's a compatibility issue with the latest version of Elementor Pro. Any advice?
Attached files: Elementor Screenshot.png
Hi @valazka,
Can you please take a look at the following article on how to solve that issue?
- https://docs.neuronthemes.com/article/457-how-to-fix-elementor-widget-panel-not-loading
Feel free to ask for anything you need.
Kind Regards
Thanks for the quick response. I made sure my sons were correct and everything was updated. The elementor panel loads fine with other themes but not yours. I believe it’s an issue with the Neuron Core plugin as the elementor panel will load when I disable it. But I obviously need that plugin for my site to function.
*settings (not sons)
I'm unsure how to update the Neuron Core plugin. I have the latest Envato Market plugin active.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I've just updated the Neuron Core plugin on your site and the issue is fixed, can you please take a look at it?
feel free to ask for anything you need.
Kind Regards
Great, thanks! Will the core plugin update automatically in the future? Or will it be updated in the downloadable zip?
Hi,
In the future, you can update the plugin by updating the theme first, and then deleting the current version of the Neuron Core plugin you have and install the new one by going to Appearance > Install Plugins as it's already included in the package.
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Perfect!
You are welcome anytime, feel free to ask for anything you need
If you like our theme or the support, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Hi, I'm trying to do a fresh install of wordpress as I've renamed my site and when trying to install the theme, I'm running into the same problem as before. The neuron core plugin in the theme zip is not the latest version. How can I fix this so I don't have to contact you every time? Is the plugin not supposed to update automatically? Or is it not updated in the zip file in my downloads page on themeforest? I have tried deleting the neuron core plugin and reinstalling via the Appearance > Install Plugins but the plugin included in the theme is not up to date even though the theme is. Please help! Or direct me to where I can download the latest version of the Neuron Core plugin.
Hi @valazka,
We've just responded to another ticket of yours about this issue, please take a look at it.
Feel free to ask for anything you need.
Kind Regards