Dear Neuron Theme Support,

I am experiencing an urgent issue with the Neuron Builder Plugin. The plugin is preventing me from logging into the WP Admin Dashboard. When the plugin is deactivated, I can log in, but several elements on my website stop working correctly.

Here is the full error message: 
PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /nas/content/live/johnjarvis3stg/wp-content/plugins/neuron-builder/license/envato-api/inc/class-envato-market-items.php:342 Stack trace: #0 /nas/content/live/johnjarvis3stg/wp-content/plugins/neuron-builder/license/envato-api/inc/class-envato-market-items.php(306): Envato_Market_Items->update_external_plugins(Array) #1 /nas/content/live/johnjarvis3stg/wp-includes/class-wp-hook.php(326): Envato_Market_Items->update_plugins(Object(stdClass)) #2 /nas/content/live/johnjarvis3stg/wp-includes/plugin.php(205): WP_Hook->apply_filters(Object(stdClass), Array) #3 /nas/content/live/johnjarvis3stg/wp-includes/option.php(2368): apply_filters('pre_set_site_tr...', Object(stdClass), 'update_plugins') #4 /nas/content/live/johnjarvis3stg/wp-includes/update.php(393): set_site_transient('update_plugins', Object(stdClass)) #5 /nas/content/live/johnjarvis3stg/wp-includes/update.php(1022): wp_update_plugins() #6 /nas/content/live/johnjarvis3stg/wp-includes/class-wp-hook.php(324): _maybe_update_plugins('') #7 /nas/content/live/johnjarvis3stg/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #8 /nas/content/live/johnjarvis3stg/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #9 /nas/content/live/johnjarvis3stg/wp-admin/admin.php(175): do_action('admin_init') #10 /nas/content/live/johnjarvis3stg/wp-admin/index.php(10): require_once('/nas/content/li...') #11 {main} thrown in /nas/content/live/johnjarvis3stg/wp-content/plugins/neuron-builder/license/envato-api/inc/class-envato-market-items.php on line 342

This issue needs to be resolved as soon as possible. Please provide assistance to fix this urgently.

Thank you for your prompt attention to this matter.

P.S. I also have another ticket open regarding a different error, and I've been waiting for a resolution for quite some time. Please respond as soon as possible, as my client is waiting.

I have installed that latest version now. However, the site is not looking quite right still. Everything is too "full screen" and not displaying how it used to.

can you please do it. I’ve had trouble with this in the past.

I have provided you with a log in a couple of times now. Can you not use the old one? 

The WP Dashboard it going SUPER slow again.

Need this fixed ASAP.