We urgently request a refund for the theme we purchased. As professionals who have worked with hundreds of themes, we find this particular one to be unsatisfactory. Despite our best efforts, including attempting installation with your assistance, the theme remains problematic and does not meet our needs.
We appreciate your understanding and look forward to your prompt response.
We would really love to help you to solve all the issues you're facing with our Hikone theme, however, if you have already decided not to use the Hikone theme, sure we'll accept a refund request, hope in the future our paths will cross again.
Hello Support,
We urgently request a refund for the theme we purchased. As professionals who have worked with hundreds of themes, we find this particular one to be unsatisfactory. Despite our best efforts, including attempting installation with your assistance, the theme remains problematic and does not meet our needs.
We appreciate your understanding and look forward to your prompt response.
Best regards,
Tyrone
Hi Tyrone,
We would really love to help you to solve all the issues you're facing with our Hikone theme, however, if you have already decided not to use the Hikone theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards