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Okay
  Public Ticket #3654491
About operation
Closed

Comments

  • 7th1st started the conversation

    Hello, I'm from Japan.
    When I enable "Neuron Core", "Elementor" stops working.

    Attached files:  スクリーンショット 2024-05-25 4.14.16.png

  • 7th1st replied

    Sorry, I changed to another theme

  •  949
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.

    Arkhitekton Theme Version 1.3.3
    Neuron Core Plugin 1.3

    You can update the theme directly on your dashboard, via the plugin below: 

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  • 7th1st replied

    I can't download the latest version of the Neuron Core Plugin. No matter how many times I try from [https://envato.com/market-plugin/](https://envato.com/market-plugin/), it remains at version 1.2.8.

  •  949
    Neuron replied

    Hi,

    We're so sorry for the late reply, we were on holiday and we just got back working today, we'll try to cover as much as possible from now on.

    I've attached the latest version of the Neuron Core plugin, please install it from the link below.

    https://we.tl/t-sRMmjhtFnH

    Feel free to ask for anything you need.

    Kind Regards