The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purchased an extended license and included it for free in our theme, so you don't have to purchase an extra license for Revolution Slider.
We would love to give free access to our customers in their template library, but we cannot share our license, since we have only one. They have such called Direct Customer Benefits. That's their idea, not ours, we're sorry.
If your theme is not running on the latest version of the Slider Revolution, please check on ThemeForest if the theme has been updated recently or not. https://prnt.sc/A7Jb4YpMXjAV
You can also check on the theme changelog if the recent Slider Revolution has been added or not. https://prnt.sc/lKX5uxkxEjaf
If you see that the latest version has been added, simply download a copy in ThemeForest > Downloads and extract that zip file, inside includes > plugins you'll find the zip file of Revolution Slider (revslider.zip). If you see that it is not the latest version, create a ticket or let us know in the comments that we should update it.
The current installed version is 6.6 , I downloaded the current theme available and it's still 6.6. They have updated the plugin to 6.7 and I'm unable to use it.
Can you please update the theme to reflect this updated plugin so I can download it.
I'm unable to activate slider revolution with my purchase code:
ef5e2557-e133-4a6d-aa73-aa7dc45e4173
please advise
Attached files: Screenshot 2024-05-16 at 12.01.20 AM.png
Hi,
The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin(Revolution Slider), not the license of our theme. We have purchased an extended license and included it for free in our theme, so you don't have to purchase an extra license for Revolution Slider.
For more information about bundled plugins:
- https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
We would love to give free access to our customers in their template library, but we cannot share our license, since we have only one. They have such called Direct Customer Benefits. That's their idea, not ours, we're sorry.
- https://revolution.themepunch.com/direct-customer-benefits
If your theme is not running on the latest version of the Slider Revolution, please check on ThemeForest if the theme has been updated recently or not. https://prnt.sc/A7Jb4YpMXjAV
You can also check on the theme changelog if the recent Slider Revolution has been added or not. https://prnt.sc/lKX5uxkxEjaf
If you see that the latest version has been added, simply download a copy in ThemeForest > Downloads and extract that zip file, inside includes > plugins you'll find the zip file of Revolution Slider (revslider.zip). If you see that it is not the latest version, create a ticket or let us know in the comments that we should update it.
Feel free to ask for anything you need.
Kind Regards
The current installed version is 6.6 , I downloaded the current theme available and it's still 6.6. They have updated the plugin to 6.7 and I'm unable to use it.
Can you please update the theme to reflect this updated plugin so I can download it.
THank you
Attached files: Screenshot 2024-05-16 at 7.57.02 PM.png
Screenshot 2024-05-16 at 7.57.17 PM.png
I'd like a refund for my purchase. I'm unable to get my site up.
Thank you
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
I'll also make sure to include the latest version of Slider Revolution on your site.
Feel free to ask for anything you need.
Kind Regards
Please refund my money!
Hi Cindy,
I'll ask the team to the team to accept the refund.
Kind Regards
I haven't recieved my refund.
Please refund!
Can I please get my refund?
Hi Cindy,
The team told me they've already accepted the refund, can you confirm?
Feel free to ask for anything you need.
Kind Regards
I have not been refunded yet. Can you please process the refund.
Hi Cindy,
Can you please share with us a screenshot of your refund request?
Kind Regards