We’re migrating to our new support system at https://support.neuronthemes.com/ please create an account and submit all new support tickets there to ensure faster and more efficient assistance.
Hello, I recently used the Demo Importer and had to realize that there are strong deviations from your demo at envato. For example, the responsive design in the header works fine in the demo. The menu from the importer is broken. Search and arrow icons are not displayed in the importer and some text in the Main area is not aligned correctly.
Additionally, I can't find any templates for Elementor without using the importer. Is that how it should be?
Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Please make sure to click on the private reply button before sending the login credentials.
Hello, I recently used the Demo Importer and had to realize that there are strong deviations from your demo at envato. For example, the responsive design in the header works fine in the demo. The menu from the importer is broken. Search and arrow icons are not displayed in the importer and some text in the Main area is not aligned correctly.
Additionally, I can't find any templates for Elementor without using the importer. Is that how it should be?
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Please make sure to click on the private reply button before sending the login credentials.
Feel free to ask for anything you need.
Kind Regards