Okay
  Public Ticket #3643666
Portfolio page numbering error 404
Closed

Comments

  •   Tadas started the conversation
  •  933
    Neuron replied

    Hi,

    Please make sure that you're running the latest version of the Kyoto theme and Neuron Core plugin.

    Kyoto Theme Version 1.2.4
    Neuron Core Plugin 1.0.1

    You can update the theme directly on your dashboard, via the plugin below: 

    https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  •  1
    Tadas replied

    Hello, I wonder is this reply is just a standard or did you check my page and the problem that is there? Thank you for this idea, but It will not solve the issue. My theme and Core plugin is up to date. What should I do ?

  •  1
    Tadas replied

    Maybe I should delete neuron core plugin and reinstall it ? Is this safe to do ?

  •  1
    Tadas replied

    Hello, page numbering is not working, is there a fix? Or no ? If there is no solution, could you please inform me, thanks.

  •  933
    Neuron replied

    Hi Tadas,

    I am very sorry for the late reply, we were not working on the weekend.

    It seems that when users attempt to navigate to the second page of the portfolio, they're directed to a 404 error page. After reviewing our troubleshooting steps internally, one potential cause we'd like to investigate is the permalink structure for the portfolio pages.

    As you may know, in WordPress, permalinks determine the structure of URLs for various sections of the website. If they're not configured correctly, it can lead to issues like the one we're experiencing with the portfolio pagination.

    Would you be able to log in to the WordPress admin dashboard and check the permalink settings? Specifically, we need to ensure that the permalink structure for portfolio pages aligns with the URL structure we're expecting, such as "https://tadosimko.lt/portfolio/page/2/".

    If you're unsure how to access or update the permalink settings, please let us know, and we'll be more than happy to guide you through the process.

    Please go to Dashboard > Settings > Permalinks and set the permalinks to "Post Name" and check if it solves the issue.

    Feel free to ask for anything you need.

    Kind Regards