Okay
  Public Ticket #3640955
Installation
Closed

Comments

  • brewerlucy started the conversation

    I've installed the theme on wordpress however when I got to the activate stage, it just said activated - didn't launch a wizard like it does in the how to videos. Now I have no Neuron option underneath my dashboard? 

  • brewerlucy replied

    I've managed to install the Neuron Builder plugin but still can't activate, I generate a token and hit save changes and the screen just reloads with no changes.. 

  • brewerlucy replied

    Hi guys can I please have someone get back to me urgently with how I activate this theme. 

  •  933
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    The video tutorials you've seen are not for the Mango theme, also the Neuron Builder plugin is not a core plugin for the Mango theme, so you need to delete the plugin and install the theme's required plugins by going to Dashboard > Appearance > Install Plugins.

    The Mango theme doesn't require any license activation permissions, so you're good to go without a license activation.

    Here's the documentation of the theme: https://neuronthemes.com/documentation/mango/

    Feel free to ask for anything you need.

    Kind Regards