Hello, I have a problem. When viewing on mobile, on homepage there is the portfolio section with filtering on top. The filtering does not work when viewing on mobile, also when I press more at the bottom - it also does nothing. When I refresh like 20 time the homepage on my phone, sometimes it works, but all the other times it just does nothing.
When I go to Menu > portfolio page, thel all is good, but on homepage there is this error. Please help.
Have you managed to fix the issue, I've just checked your mobile portfolio filters in both the Home and Portfolio pages and everything was working as expected.
No, the problem is still the same. When I open the site on mobile phone, the filtering works. When I refresh it, or visit a second time - potfolio filtering does not work on mobile phone. Maybe this is connected to cache issues or settings in the theme, wordpress? I really would appreciate help here.
I mean, this is a fact, that this theme does have issues with cache. As soon as I install some cache plugin, the website crashes, it starts not to display any portfolio, menu does not work, typography glitches. So I have to disable caching plugins for the theme to work.
Also, would really appreciate a response quikcer then 5 days, I can see that recently 5 days response became a norm here. I think my support would end soon in these conditions and problems with the them won't be solved in time.
Hello, strangely, but now it does work. An upade on some plugin or maybe you did something, but now all is well and it is working on mobile. So case closed on this topic. All good here.
Hello, I have a problem. When viewing on mobile, on homepage there is the portfolio section with filtering on top. The filtering does not work when viewing on mobile, also when I press more at the bottom - it also does nothing. When I refresh like 20 time the homepage on my phone, sometimes it works, but all the other times it just does nothing.
When I go to Menu > portfolio page, thel all is good, but on homepage there is this error. Please help.
Actually the same is happening on the portfolio page. When viewing on mobile, filtering does not work.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi Tadas,
I'm so sorry for the late reply,
Have you managed to fix the issue, I've just checked your mobile portfolio filters in both the Home and Portfolio pages and everything was working as expected.
Feel free to ask for anything you need.
Kind Regards
Hello,
No, the problem is still the same. When I open the site on mobile phone, the filtering works. When I refresh it, or visit a second time - potfolio filtering does not work on mobile phone. Maybe this is connected to cache issues or settings in the theme, wordpress? I really would appreciate help here.
I mean, this is a fact, that this theme does have issues with cache. As soon as I install some cache plugin, the website crashes, it starts not to display any portfolio, menu does not work, typography glitches. So I have to disable caching plugins for the theme to work.
Also, would really appreciate a response quikcer then 5 days, I can see that recently 5 days response became a norm here. I think my support would end soon in these conditions and problems with the them won't be solved in time.
Hi Tadas,
Please take a look at the attached video, everything's working all right for me, I've also tested it on different devices.
Can you please make sure to clear the cache of your browser, and also if possible test it on a different device?
Feel free to ask for anything you need.
Kind Regards
Attached files: Mobile Filters.mp4
Hello, strangely, but now it does work. An upade on some plugin or maybe you did something, but now all is well and it is working on mobile. So case closed on this topic. All good here.
Hi Tadas,
Glad to know that it's working back, feel free to ask for anything you need.
Kind Regards